On this page
The short version
We collect the information you give us when you contact us, book a call, or buy a service โ plus basic, anonymized analytics about how people use our site. We use it to deliver our services and communicate with you. We never sell your personal information. Payments are handled by Stripe; we don't store your card number. You can opt out of marketing emails anytime.
1Scope
This Privacy Policy applies to information collected by Roshan Solutions LLC ("Roshan Solutions," "we," "us," or "our") through our website at roshansolutions.com, our forms and scheduling tools, our checkout, and our communications with you. By using our website or services, you agree to this policy.
2Information we collect
Information you give us
- Contact details โ your name, email address, phone number, and business name when you fill out a form, request a quote, book a call, or email us.
- Project information โ details about your business and any content (text, images, logos, links) you share so we can build or manage your site.
- Payment information โ when you purchase a service, payment is processed by Stripe. Stripe collects your card and billing details directly; we do not see or store your full card number. We receive limited confirmation details such as your name, email, the amount, and whether the payment succeeded.
Information collected automatically
- Usage & device data โ when you visit our site, we (and our analytics provider) may automatically collect data such as your IP address, browser type, device type, pages viewed, referring page, and time spent, through cookies and similar technologies.
3How we use your information
We use the information we collect to:
- Respond to your inquiries and provide quotes;
- Schedule and conduct consultations;
- Deliver, manage, and support the services you purchase;
- Process payments and send receipts and invoices;
- Send service updates and, with your consent, marketing emails you can opt out of at any time;
- Understand and improve how our website and services perform;
- Maintain security, prevent fraud, and comply with our legal obligations.
4Third-party services we use
We rely on a small number of trusted third-party providers to run our business. These providers process certain information on our behalf and under their own privacy policies:
We may also use hosting and infrastructure providers (such as our website host) that process data to keep our site online. We share only what each provider needs to perform its function.
5Cookies & analytics
Our website uses cookies and similar technologies โ small files stored on your device โ to make the site work, remember preferences, and measure traffic through Google Analytics. Some cookies may also be set by embedded tools such as Calendly or Stripe when you use them.
You can control or delete cookies through your browser settings, and you can opt out of Google Analytics using Google's browser add-on at tools.google.com/dlpage/gaoptout. Blocking some cookies may affect how parts of the site work.
6Email marketing
If you opt in, we may send you occasional emails about our services, tips, and offers. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by emailing us. We'll still send you essential service messages related to a purchase or active project.
7How we share information
We do not sell or rent your personal information. We share it only:
- With the service providers listed above, so they can perform services for us;
- If required by law, legal process, or to protect our rights, safety, or property;
- In connection with a business transfer (such as a merger or sale of assets), where information may be transferred as part of that transaction.
8How long we keep it
We keep personal information only as long as needed to provide our services, maintain business records, resolve disputes, and meet legal, tax, and accounting requirements. When we no longer need it, we delete or anonymize it.
9How we protect it
We take reasonable measures to protect your information, and we rely on reputable providers (like Stripe) that maintain strong security for sensitive data such as payments. However, no method of transmission or storage over the internet is 100% secure, so we cannot guarantee absolute security.
10Your rights & choices
You may ask us to access, correct, or delete the personal information we hold about you, or to opt out of marketing. Depending on where you live, you may have additional rights under laws such as state privacy laws or the GDPR. To exercise any of these, email us at ibrahim@roshansolutions.com and we'll respond within a reasonable time. We won't discriminate against you for exercising your rights.
11Children's privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we'll delete it.
12Links to other sites
Our site may link to third-party websites or tools we don't control. This policy doesn't cover those sites, and we encourage you to review their privacy policies.
13Changes to this policy
We may update this Privacy Policy from time to time. We'll update the "Last updated" date above when we do, and material changes take effect when posted on this page.
14Contact
Questions or requests about your privacy? Reach us at:
Roshan Solutions LLC
Metro Detroit, Michigan, USA
Email: ibrahim@roshansolutions.com
Phone: (313) 460-2166