1. Who We Are
Roshan Solutions is a web design service based in Metro Detroit, Michigan, operated by Ibrahim Roshan as a sole proprietorship. We build custom websites for local businesses.
If you have any questions about this policy, you can contact us at: iroshan.solutions@gmail.com
2. Information We Collect
We only collect information you choose to provide to us. This includes:
- Contact form submissions — your name, business name, email address, phone number, and any message you write
- Booking information — name, email, and time preferences when you schedule a consultation through Calendly
- Payment information — when you make a payment, it is processed securely through Stripe. We do not store your credit card details on our servers
- Email communications — any emails you send us directly
We do not use tracking pixels, behavioral advertising, or collect data without your knowledge.
3. How We Use Your Information
We use the information we collect only to:
- Respond to your inquiries and quote requests
- Schedule and conduct consultations
- Deliver the website services you've hired us for
- Process payments for our services
- Send updates related to your project
- Comply with legal obligations if required
We will never use your information for unsolicited marketing or share it with third parties for advertising purposes.
4. Third-Party Services
We use a small number of trusted third-party tools to operate our business. Each has its own privacy policy:
- Netlify — website hosting. Netlify Privacy Policy
- Stripe — payment processing. Your payment details are handled directly by Stripe and are never stored by us. Stripe Privacy Policy
- Calendly — appointment scheduling. Calendly Privacy Policy
- Google Fonts — fonts loaded on this website. Google Privacy Policy
5. Cookies
Our website does not use tracking cookies or advertising cookies. Basic session functionality may use cookies through our hosting provider (Netlify), but we do not use them to identify or track individual visitors.
6. Data Sharing
We do not sell, trade, rent, or share your personal information with any third parties except:
- The service providers listed above (Stripe, Calendly, Netlify) — strictly for the purpose of delivering our services
- If required by law, court order, or government authority
7. Data Retention
We keep your information only for as long as necessary to provide our services or as required by law. Project-related communications and records are typically kept for up to 3 years for business and tax purposes. You may request deletion of your data at any time by contacting us.
8. Your Rights
You have the right to:
- Request a copy of any personal data we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal data
- Opt out of any communications from us at any time
To exercise any of these rights, email us at iroshan.solutions@gmail.com and we'll respond within 7 business days.
9. Children's Privacy
Our services are intended for business owners and adults only. We do not knowingly collect personal information from anyone under the age of 13. If we become aware that we have inadvertently collected such information, we will delete it immediately.
10. Security
We take reasonable steps to protect your information. All payments are processed through Stripe using industry-standard encryption. Email communications are handled through standard secure email providers. While no method of transmission over the internet is 100% secure, we are committed to protecting your data to the best of our ability.
11. Changes to This Policy
We may update this privacy policy from time to time. When we do, we'll update the effective date at the top of this page. Continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please contact us:
- Email: iroshan.solutions@gmail.com
- Website: roshansolutions.com
- Business: Roshan Solutions — Metro Detroit, Michigan